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NONLINEAR DIGITAL INSTRUCTIONAL DESIGN OVERVIEW
ONE NONLINEAR ASSIGNMENT WILL CHANGE INSTRUCTION AND LEARNING.
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ONE NONLINEAR ASSIGNMENT WILL CHANGE INSTRUCTION AND LEARNING
The Reign of the Memorizers Has Ended
I Hope

Photo of Dr. David Morris 3rd Grade
Our Western Industry and Military Has Been Organized Around Linear Memorization
It is shocking for the Western professors and teachers to find out that people never hear or understand anything that is said to them in the same way. We live in the fantasy that everything that is said, seen, and read when repeated exactly represents that learning has occurred. We have damaged generations of people with the idea that if a person cannot answer exactly as
we think they should, these people have not learned.
We have turned over the leadership and rewards of our society to those born with genetically good memorization skills. Memorization skills do not mean that any other human attributes are present. Trained perhaps educated no. The memorizer devotees now advocate that their should be only one correct answer to all questions. No child left behind that can memorize.
If you do this research for yourself you will never be the same. You may have to keep doing the same destructive things to your students but you will have
changed. I have made small changes and identified in red points for you. I did not edit so you would believe that they are actual examples.
The Old Way Of Creating Linear Student Assignments
Education in the United States holds the story that everyone marches in lock step to attain the same exact information.
Findings and student work are not shared among fellow students. Each student compete against each other. The teacher grades students to determine some type hierarchical order. What would
happen if it was all in the sunlight.
This current testing model that is following a military training model that began in the Roman Empire. The US Army has had this year 2007 to change their manual and consider
that people and knowledge are not linear, hierarchical, and predictable. The forced military change will trickle down to corporate training and a long time from now perhaps mass education. New Nonlinear Student Assignment
This simple assignment will change instruction and learning in the world. The results shock both professors and students. I have given this assignment for many years and it has consistently revealed the same outcome.
The assignment can be given to any number of students that share a common class experience. Students are asked to write down 20 things that they find important and wish to remember from class presentations, films, internet, and guests. Each of the 20 items should be written in one sentence or less. The sentence form is not even required. If the student has more than twenty they are asked to please cross out those that they consider to be less important to them for assessment purposes. For their personal use that can put down as many as they wish.
Students are asked to not second guess the professor's presentation. There are no correct or incorrect answers
to what should be part of each student's selection. I is their choice alone. The student should take each of their
twenty items and link them to a marketing term found in the textbook, web, or in class. If any student has difficulty in identifying a related marketing term to what is said they can simply ask me anytime. Including at the exact moment they write down any choice. Each presentation to students and the 20 items should be separated, numbered, dated, and put into digital form for e-mailing.
The first time this assignment is presented I usually ask students to write down five examples as practice in a particular time frame. I then go over and attempt to make sure that everyone contributes and understands the assignment. Students are asked
to e-mail me their class assignment of 20 for that day for me to make sure that they are doing the assignment as requested. If a student misses any class they are asked to not make up or borrow from someone else's work. Just write missed class and the date between the classes that they attended.
All students are asked to share their e-mail with all other students that allows each of them to contact everyone else in the class. If a student wishes they can make up their own e-mail just for this assignment. When the course has two weeks left all students are asked to send their assembled class items with
their definitions by
e-mail to all their fellow students and me.
Nonlinear Assignment Explained Each student The assignment for each student is to identify the differences and similarities of received and identified data from each classmate by class date. Students should compare their own selections and definitions with those of others for each
of the classes.
No student answer or definition is considered to be better than any other one. The assignment is just for each to assess their findings in depth.
The student should
assemble their findings by date in report form.
After the dated assignments are assessed the student should write their own conclusions derived from their findings on the entire assignment. Each student should also identify suggestions for improvement of this assignment in the future.
Each student's final paper is then e-mailed to the teacher individually and separately. Make sure that your name, class, and date is identified on the e-mail sent to the professor. Fellow students may then e-mail findings to all their classmates. If you do not reveive a grade it is proably that you
When the assignment is sent to the professor and fellow students each student receives 100% of the available points for
this assignment.
Nonlinear Assignment Rational
This exercise is to identify if it is possible to transfer exact meaning to any group of individuals.
Final Papers
Student 1 Final Research Paper
Many other ways this paper may be conceived.
Professor David Morris Marketing Fall 2006
Marketing
Final Paper Report:
Personal assessment: Evaluation, method and comparison with the rest of the students in the class. The method I used for the comparative analysis of the 4 marketing classes (200 terms) with the rest of Marketing Students materials.
I selected I sample of 10 students and I named student1 to student10. I used excel spread sheet to put in the data I collected from reading the samples 200s terms I gave 1 if matching term to my term or close to what I understood from Dr Morris lecture and the text book, and I gave a 0 if the term is very far from what I heard and
understood.
The numbers I collected reflected that different interpretations from class1 to class4; the results are related more to each class not to each student.
For example: class / student data sheet shows that student 1 matched about 22 terms from class1, and 31 terms from class 4 so through the four classes students1 matched almost 50% of my terms.
student1 class1 22 class2 19 class3 27 class4 31 Matching terms per student% 49.5
I repeated the same technique for the other students of my sample
student2 class1 27 class2 23 class3 29
class4 33 average per student% 56
student3 class1 24 class2 20 class3 25 class4 32 average per student% 50.5
student4 class1 29 class2 22 class3 28 class4 36 average per student% 57.5
student5 class1 18 class2 26 class3 29 class4 35 average per student% 54
student6 class1 14 class2 13 class3 28 class4 34 average per student% 44.5
student7 class1 16 class2 22 class3 29 class4 33 average per student% 50
student8 class1 26 class2 28 class3 31 class4 34 average per
student% 59.5
student9 class1 24 class2 25 class3 32 class4 32 average per student% 56.5
student10 class1 22 class2 24 class3 27 class4 31 average per student % 52
Each sheet shows that the number of matching terms is ascending from class1 to class4. No significant rule from student1 to student10.
The question I asked myself is why is it ascending but not descending?
During our last class some of the students I spoke to had mentioned that class3 and class4 almost all the students wrote down the same ideas from Dr Morris lecture and
linked them almost the same way to the marketing term.
From my personnel experience, as I came in late class1, I stayed in the classroom until the break believing that I was in the wrong classroom. I tried to link what I was hearing from Dr Morris to any thing I know about marketing and I couldnt. I walked in the class Dr Morris was talking about Cinderella story Romance of the Three Kingdoms 600 AD, and I felt puzzled ; if this is marketing why are we learning about the history of a story? Very amazing course!
When I registered for MK I was certain of what to expect based on my
limited knowledge in the area. I expected the teacher to give us lecture based, if not limited, on the contents of the textbook recommended by the school and do homework as the professor goes through the chapters and some handouts related to marketing for us to read, I also anticipated the assignment, tests and final to be based on the textbook and handouts.
Generally speaking my idea of marketing was totally different from what I learned through the five classes of MK by Professor Morris. Every class, I discovered new thoughts and areas more interesting than what I knew before. The idea
of being limited to the terms, concepts and definitions of Principles of Marketing textbook, vanished completely since the second class. Subjects and areas we covered in class were not mentioned in the book, but were Dr Morriss personnel experiences from his travels, his meetings with other people from different areas of the world, his long years of expertise and knowledge and specially from his willingness to help students, listen to them and discuss their concerns with pleasure. It is pretty interesting teaching method.
Personally, I felt challenged at the beginning of the class and I did
not know why? After first class and second class I used to leave school happy and enriched with new subjects that I discussed with friends and family like the Glitter and Greed about diamonds, I had no idea about diamonds industry, the conflict over diamonds and how it generated millions of dollars used to buy arms for groups in Africa.
I was very hesitant on buying the textbook because of the price, and I looked for an older edition in the library but couldnt find one, so I asked myself so many times if it is worth the price, and what if I buy it and the professor thinks it is a stupid
book like my accounting teacher said after I spent 163.00 dollars on a book he thinks it was not helpful. I did not buy the book and I borrowed Storytelling book by Dr Morris. I frequently visited Dr Morriss website, marketingandstorytelling.com, I for help from classmates and paid more attention to media regarding marketing, it was very beneficial and helpful to me.
I feel different about marketing and the technique that should be used in marketing. From the professors teaching and lecture I learned that marketing is not something we learn like A B C, but it is more than that. It
became clear to me that I live in marketing, I use marketing and marketing uses me every day of my life. I look at the links that exist around us differently; as the professor covered a variety of subjects such as religion, how it is used to benefit the economy, military, the cooling and warming of the globe, languages, geography and more.
I believe that my 200 terms are equally important beside the Thermopylae the story the professor used to teach us about Thermopylae was fascinating and the way it is related to marketing is even more interesting than the story.
Student 2 Final Research Paper
This is not the only way that the assignment may be represented and answered.
Student's Response to Class Session 9/9/06.
In review of the seventeen reports emailed to me, I have selected six topics at random to determine what my classmates reported as compared to myself. The results of this review are below.
Selected
Topics:
Marketing is Factual But Not Always Truthful. Of the seventeen reports reviewed 11/17 or 65% of the class population had reported on this. Nearly all of the students had a different definition of the statement but I thought it was significant that the statement was noted by so many.
In review of this topic I never really looked as marketing as being factual but not always truthful. I preferred to look at is as salesmanship. The goal is to move profitable
business forward into the consumer hands. Doing this through marketing has been to goals of every business from the start. I believe that it is the customers responsibility to educate themselves in their buying decisions.
Your assignment requiring us to find 25 of these truths was such an eye opening experience.
Always be Diplomatic Be a Good Citizen.
As with the first topic a total of 65% of the student population also had this topic on their list. Again the marketing term describing this topic was
different for most students but, the fact that the subject was mentioned in the majority of the students reports was significant. I have thought hard about your discussion in class with the student who rudely challenged one of your statements. Your response to her was correct. If she did not learn how to be diplomatic in her statements before she gets into the meeting room she will never be able to push her agenda through.
Marketing People Need to Look at History
to Make Decisions. 30% of the student reports had mentioned this subject. This represents a significant reduction in the number of students indicating this subject in their reports. Of the students who reported on this subject everyone had a different marketing term describing it.
I believe it is important to look at the past to avoid making the same mistakes. Some companies spend an overwhelming portion of their time reviewing data while missing the focus of current trends. My past experience of working with the Quaker Oats company showed me how bogged down a corporation could get by
reviewing history. By the time a decision was made on how to move forward they had sometimes missed an entire selling season.
It is Smart to Take Resources From Your Enemy.
59% of the class population listed this topic on their marketing list. Most students defined this subject as marketing strategy or just plain strategy.
My current company has become concerned at the number of our competitors who have copied many of our product features. Since our company did not have the insight years ago to
trademark many of our product features we find very little recourse today. We have become so concerned with this problem that we have started to copy some of their differences so that we can appear to be keeping up with trends.
Never Assume a Person Does Not Know What is Being Communicated.
47% of the student population reported on this subject. Definitions of the subject were different. It was interesting to note that some students reported the statement as Never assume a person knows what is being
communicated
In business communication is key. I had an instance this week where my sales rep and I sat in on a meeting and walked out of the customers office with two different perspectives of what when on in the meeting. Careful communication but also careful listening is important to be successful in marketing.
Themes May be Universal but the way They are Expressed is Unique to a Country or Culture.
65% of the class reported this statement in their reports in one phrase or another. Most used a
different definition to describe this phrase. I never looked at any perspective but our own. As we truly become a global society we need to better understand cultures in order to succeed. The amount of cultural diversification we had in our own classroom proves how important understanding this is.
Class Session 09/30/06
In review of the twenty one reports sent to me I have selected six subjects from my list at random to compare with other reports. The results of this comparison are below.
Marketers Should View the World as Geographers So That They Can be Better at Marketing.
43% of the class identified at least a variation of this subject. Different definitions were given for the marketing term used to describe this subject.
In my undergraduate studies I had taken a class titled Cultural Geography It was an elective that actually became one of most favorite classes. I do agree that there are so many educated people that have a different perspective on things and by listening to them you will have a
broader appreciation of the world. This will make you a better marketer. If You Understand Each Age Groups Life Experience You Will Be Better Able to Appeal to Them as a Marketer.
Triggered by the discussion of Elvis Presley and Harry Chapin a full 48% of the class included this subject in their list of topics for definition. Again a different definition was given to describe this subject. I never thought that I was different than my peers. I can truly understand the importance of knowing your markets demography and background so that you can be effective in reaching them. I will
always believe that Harry Chapin was one of the best singer song writers ever. Its a shame that todays generation have never heard of his music.
Branding is a Way of Taking a Commodity and Making it Into Something Special.
57% of the student responses indicated a reference to the above statement. In this topic the majority of responses indicated Branding as the word being defined and the majority of students used almost the exact phrase above.
Having worked for the Morton Salt Company I spend a great
deal of my time convincing customers that I have a better product based on my brand. We currently have 55% share of the salt business (round can) even though we command a $0.10 -$0.15 price disadvantage versus our competition. The power of our brand allows us to have this price advantage.
Corporations are Becoming More Psychopathic Where There is No Moral Conscious Anymore.
57% of the student population in class referenced corporations as being psychopathic. Several students in this group named marketers
psychopathic and not corporations.
I once worked for a corporation who had a psychotic leader. It was not any fun when you saw him take out the soul of the business for the sake of short term profits.
Corporations Do Advertise a Way of Life. They Create a Story They Want the Public to Believe is True.
Only 4 students identified this phrase (19%). The above phrase was mentioned in a discussion about how corporations work hard to create a public image.
We have a code of conduct that we need to
follow anytime we are in public wearing any clothing with the Morton Salt logo on it. Our company is very concerned with the image that they have created.
If Any Promotional Strategy is Identified as Marketing It Will Fail. 57% of the class identified this statement. The majority of these students used nearly identical comments with the phrase.
Marketing needs to be hidden.
If the general population feels as if they have been played than your marketing efforts will fail. We spend a great deal of
time at our company making our advertising and promotional efforts transparent but effective.
Class Session 10/21/06
In review of the nineteen reports sent to me I have selected six subjects from my list at random to compare with other reports. The results of this comparison are below.
The Original Key Holidays Were Summer; Fall, Winter & Spring Solstice. Only 26% of the students reported on the original holidays. Many
topics in their reports centered on our traditional holidays and not the original holidays.
Personally I am thankful for these holidays so that I can get an additional day off from work. Most times I do find myself spending extra money during these days off. Thereby confirming the real purpose of the holiday season.
Every Idea in a Group Has a Certain Amount of Power. This Power Can Change Depending on a Shift in the Internal Group.
47% of the students responded about group dynamics in their reports.
Additional reports included some mention of a group but did not speak of the power shift within a group. It was four years ago that I accepted a promotion and moved to the east coast. The sales manager in the area felt that I did not deserve y promotion and immediately put me into a dead end job. He left the company two years later and the new manager saw my potential and now I am being promoted once again. Power does shift within groups and it is important to react to it when it occurs.
The Asian Culture is Strongly Based on the Principles of Yin
& Yang.
47% of the class population referenced this important part of Asian culture.
In Developing New Business Try to Use Ancient Trade Routes. By Using These Trade Routes You May be Able to Predict Consumer Movements. 79% of the class mentioned trade routes and the importance of following these routes in developing areas to grow business.
Transportation is key to success in moving products. Understanding the flow of goods and communication helps grow volume.
When You Try to Increase the Value of a Product You Need to Take into Consideration Your Time and Cost in Improving the Item to Gain an Increase in its Perceived Value.
37% of the students mentioned the factors needed to be taken into account when increasing a products perceived value. Many more students indicated by adding something to a product you would increase its value.
I have always thought that building frames for sports jerseys was time consuming. I have never been able to make a large profit on each jersey once I factored my time. Many large companies could benefit
from this knowledge.
Children Have Great Power in the Purchase Decision by Nagging their Parents into Such Purchases.
58% of the students responded about the impact children have in the buying decision by using nagging. Many more students indicated in other ways a childs impact in what is purchased in the household. This is why I am broke today.
Class Session 11/04/06
In review of the nineteen reports sent to me I
have selected six subjects from my list at random to compare with other reports. The results of this comparison are below.
Most all Innovations Were Directed, Motivated and Financed by the Government For Military Purpose. 63% of the class reported on the governments influence in business. Many others responded with discussions of specific government influences.
Marketers need to capitalize on the governments product development. New ideas spawn new products.
With the Need for Low Cost Products We Do Not Need the US to Produce Our Products and We Have Shifted to Foreign Sources.
11% of the students indicated a shift in this countries dependency of foreign goods.
The Internet has Changed the Structure of Industry All Over the World.
58% of the class reported on the internet changing the structure of industry. Nearly the entire 58% reported by using almost the exact phrase.
Governments
Want to Control the Internet.
42% of the class indicated the governments need to control the internet for their own purposes. If You Dictate the Game You Win.
53% of the class remembered this phrase. All of them used the phrase exactly as it was written above.
I Put It On The Menu to See If It Sells. If Not I Take It Off.
32% of the class made note of this quote. This quote is
a very simple phrase that can be used to understand consumer behavior and meeting the consumers needs.
I always called this the shot gun approach to pricing or product development. Since I am selling a commodity in my everyday life I always request the lowest price available to sell my product. Our marketing department insists on selling at a higher price. Until we get the price in line with competition we will not get the business. If we submit to a buyer a lower price after quoting a higher price our rapport with the buyer is gone. Real world product development costs for most consumer
goods customers make it nearly impossible to produce a product without having a somewhat better than average chance for success.
Section 2: An assessment of defining marketing terms from the first class to second.
Defining marketing terms required a bit of effort. Having read the textbook it was easier to understand the presentations in class and to define a specific term to that presentation or comment the benefit of learning the material in this fashion was that it made you think more about the impact that
marketing has in our everyday lives. I did feel that it was easier to define a specific topic or phrase as the class session went on. I do not know if our definitions were correct and I feel that the definitions are totally based on the writers viewpoint based on how he/she interpreted the material presented. I think this was the most interesting part of the assignment What I thought was a simple cut and dry definition turned into a more complex matter after reading others definition. Obviously as future marketing people our job will be to learn how to get our point of view across to the
largest audience in such a way that the largest target is receiving the same message that is needed to be conveyed.
Section 3: Should the assignment be more than 50 things or less than 50 things.
For a marketing student I felt it was important to try and glean as much from the lectures as possible. If the assignment was 25 things then I think it would be too short. I have noticed that in the classes that you teach that are three hours long you have requested 20 items, a perfect amount for a shorter class. 50
items in an eight hour class kept me focused on your discussion.
The difficulty of 50 items was in the review of the total class list. I believe I counted 28 students on the first day. Unfortunately I received 16-19 reports. Each report contained 50 separate topics with a definition or a total of 800-950 separate definitions to go through per session. A daunting task. I do believe this assignment was important because it did show how each of us interpret things differently.
Section 4: An assessment of the authors belief as to whether this was a
worthwhile assignment.
The assignment was worthwhile to me. I found the topics interesting and the review of each students perspective of what was taught in class. I enjoyed learning about the different subjects. I enjoyed the fact that the class lectures were not derived from a textbook. It was apparent in the writings of the other students that many different ideas were remembered. The definitions of the words may have been different for each person but the effort was there by everyone.
I believe that a better system of compiling the
information is needed for this project to be a better success.
Finally, I would like to wish you well in your future endeavors.
Student 3 Final Research Paper
I am enrolled in the MBA program with a concentration on marketing and e-commerce. Therefore, this class was my first class in my field. In the first meeting of a class, Dr. Morris was talking about how a marketing person is never truthful, marketing person will do anything to get his or her job done and how marketing is all about story telling. This first lecture made me question my choice of concentration.
Thus my first impression was sounds like very negative. I have gotten used to study with a textbook and then answer the question at the exams. Therefore, during the first 2 classes I couldnt see the reason why Dr. Morris was trying to teach us without a textbook. However, Dr. Morris was using a lot of examples from EBay, Amazon, and Costco to appeal to our lifestyle. This approach me it really gets me interested in the marketing field. Because he was telling a story with familiar products and companies, it was easier to understand and have fun in the class. Moreover, he talks about how the
marketing field has changed a lot after the technology has been developed and people started using computers and the Internet to look for the information they need. Because marketing textbooks have not been updated their information since WWII then I find why he doesnt use the textbook in the class in order to devote time to the recent changes in the field.
When I was doing my assignment with a textbook to find the marketing terms, all the stories he talked about especially main point were always in the book. I was more familiar and interested in the example he used while the examples in
the textbook sometime confused me. His example come from real life experience, and all his stories happened very recently; therefore, the examples are very familiar to me.
Basically, I learned through these classes and assignments how to make unique stories and connect with products and service the company offers and how to get the interests of client or customer. As he taught us people feel differently and think differently even though they are listening to the same stories. We have to find a story that gets the attention and interests of other people in order to succeed in the marketing
field because that is the key to success in the business world. The class also helped me brush up my communication skills.
As I learned in my first class, marketing is designing an instruction of business. To design a business of principal is to research what people needs and wants. Moreover, marketing is how marketing people create an image of the products and services customer needed or wanted. It is also important how marketing people are able to understand target customers and able to tell personalized stories.
These marketing strategies manage profitable customer relationship and help economic growth.
First of all, the term that impressed me the most during the semester is Marketing is factual but not truthful. When I compare the classmate paper, most of the students picked this sentence as one of the top five topics from the first class. This short sentence expresses perfectly what is marketing all about. Marketing is not telling a lie it is just a unique way to express the products or services. This is a very effective strategic way to get peoples attention in the first place. In the
marketing field, if we dont get any attention, we dont have a chance to tell stories. Dr. Morris uses an example of a bucket of ice-cream for 99 cents written on sign outside of a store. Then, when he enters the store, he found out that he get the ice-cream at this price only when our purchase comes to more than 25 dollars. This kind of example is very common in our life environment. Customers usually tend to buy rather than get embarrassed in public. Marketing is taking advantage of customers who hesitate to say NO and pursed to buy with a regular price.
Secondly, Dr. Morris taught us how
to talk to people diplomatically in order to make changes in consumer behavior. He used an EBay product as an example. Instead of yelling or using forceful words, make sure talk to people diplomatically with paper documents. Moreover, do not judge people by appearance. You never know who you are talking to. He or she might be your client. Dr. Morris told us that a foreign accent doesnt imply that the speaker doesnt know the answer.
I also learned that in order to approach customers effectively, marketing research is very important. To get marketing research from enemies is one of the
marketing strategies. In terms of efficiency, surfing online for answer is the easiest and quickest source of reference. To react immediately to customer shows how you are serious you are about the business. If you couldnt find an answer online, contact to people who have knowledge about the answer immediately to keep the attention of customers. If you do the right thing in the wrong time, the attention will be gone the time you get an answer.
Knowledge of history and cultures helps to make better decisions. People make a decision based on this information. Moreover, this knowledge will
help to link with the marketing story to customers. High context is marketing transfer through a story. For example, Cinderella is a common story all over the world. The way story is expressed unique and has a little different structure depending on the cultures. Not only Cinderella but also most of stories are universal to any cultures; however, the theme is different. If I compare with my classmate paper many of them agree with Dr. Morris. By linking a story with your customer, it builds the relationship closer with customer and talk about more personalized story. It is called high context. The
Low context means understanding the meaning through relationship words. It is also connected to increasing customer satisfactions.
In order to build a relationship with customer is very important for successful business. Therefore, getting access to talk to right person is very important. Dr. Morris advised us if you are good at writing it is better to help writing UNH school news paper. Therefore, you get a title and it is easier to get more access.
In 2nd class I have learned an interesting relationship
between marketing, history, and geography. In first class Dr. Morris talked about history knowledge is important for marketing storytelling. Histories made by everyday incident and each histories related to the USA history. History has the ability to change people mindsets. For example, when people know my Japanese culture and history I really impress and open my heart to listen that person with attention. Also I start more intercultural communication and give trust him or her. There is a slogan that I learned Products are driven by history. Other classmates also picked as a terms. If I start
trust that sales person I always have positing feel about the product or service offered by him.
If I compare to other students, many of them picked this terms; Geographic might be able to change marketing segmentation. Dividing market into different geographical groups that helps narrow the target marketers. Human society is political geography. The geography can be a tool to analyze marketing efficiency. Dr. Morris talked about wine development and terrorism movement, how related with marketing as an example. Both geography of wine development and terrorism involves where it originated
where it evolved to, when, time, and impact. It shows there are many things people can learn from environmental condition. Therefore, geological analysis is for effective marketing tools.
I also learned in 2nd class that if I want to be a successful business person, I need to get into any conversation to show my interests be able to manage customer relationship. Moreover if I success to provide the products and service to customers, link with age, culture, and cultural music. Use of Music as method of linking the product or service to customers with happy days of peoples memories is very
effective marketing tools. Every culture has ethnic music and there are lots of things to learn from music. People are able to intercultural communication throw the music.
Branding is a way of talking a commodity and making it into something special. For example, salt is a commodity but Morton Salt is a brand. Branding is not production, it is promotion. Branding is built by advertising. Consumers buy Morton salt because the consumers mother was using the same brand therefore, even is few cents expensive than non brand salt people till choose branded product. Many of classmates also showed
interested in this topic. Brand equity is the positive differential effect that knowing the brand name has power to response the product or service. The value of brand is all about marketing and social status. Dr. Morris also use am example of social status for BMW car. People choose BMW for brand power of BMW than just a car.
Other interested topic I have learned in 2nd class is that corporation does to humans life. The Corporation is business community. Corporation is a family unit to success in one goal. Corporation influence a power of human life. On the other hands, my classmates also
agree with this term. Corporations are becoming more psychopathic but also led by a psychopathic leader. There is no concern in letting employees go. Corporation used to be chartered and could only operate under the rule of their various charters. This changes during the war years as the need for corporations grew. Corporations are designed to grow the shareholder wealth by getting more production out of each people hour worked. Corporations only care about stockholders and have no legal or moral. In Japanese society, working for corporation is getting life guarantee insurance. Therefore, people
dont mind to work seven days and overtime. People live their life with corporation system. The corporations change these people mindset and put their life on the side.
On the third class, I learned how religious business related with marketing. Religious business is booming in the USA Dr. Morris talked about how much sales from CDs, DVDs, goods, and books. To know the bible is not only for Christian but also we should know to be more educated person. Christianity is an universal topic. The bible is the best sales in
book in the western world. Religion is a political force in the U.S.A. This topic interested me because of opposite from my culture.
I am amazed by the fact that American culture creates holidays to promote economic growth especially in Thanksgiving holiday of behind the holiday. Many classmates also chose the topic Use holidays to sell products and services. The Thanksgiving was pushed back to have more time for consumers to shop which benefited business. Thanksgiving was not a fixed holiday.
In marketing development other than technology side, neuromarketing is getting popular
because psychology related with services and products increased. Neuromarketing is a new field of marketing which uses medical technologies such as functional magnetic resonance imaging to study the brains responses to marketing stimuli. Moreover, it is about studying the brain to figure out how to get consumers to buy products and studying about consumption habits.
I also learned about how to raise the value of product. Dr. Morris brought a non branded wall clock from Costco. He used a UNH logo sticker and attached with the wall clock. Link the product or service to a personalized story to
increase the value of product. The UNH logo will increase the value of the product for target customers.
In fourth class, Dr. Morris talked about competitor and monopoly. The advantage of competitor and monopoly is the capacity that you can produce something that nobody has, for instance, a light bulb production that no competitor can produce them with the same cost as bulb does. To show what is the different from other is the key of successful business. Use your all the force and ideas for winning advantage over your competitors. The formal degree could lead to monopolies. Moreover, the
degree could also help to get accesses. The good example of monopoly that we discuss about the Apple Macintosh made a great impact at super bowl break in 1984 and it took about 1.6 million dollars to make this advertisement. However, the commercial changed the life of the company. Advertising and public relation built the corporation image which last long. Steve John brought the simple system for people who dont need complicated computer system. Monopoly is marketing power.
I also learned how the childrens nagging is connecting to sales. It was amazed how the corporation focusing on how to
make children to nag to him or her parents. In marketing field, they are using psychological neuromarketing for children. Children are future consumer. Marketing research is observing children are the great marketing resources. The example that mentioned in class is children wants to eat same cereal everyday but they need different snacks. It is big hints to create new product.
We also discuss about target marketing. Textbook advertised for only target people. The most of university uses same textbook with top school to advertise that we are teaching similar material with these top schools.
The same book is sale at different price in global marketing. For instance, the principle marketing book from India is the book cost 1/3 price of the book from campus book store. Therefore, we need to open to global market in order to take advantage being international student.
I have learned so many things that would be a key to success in my career and my life. To practice to find terms and storytelling would be my real life practice in marketing field. When I start working to link my product or service to customer would be job task everyday. Therefore, it was great class for me to practice
and learn how to storytelling.
Student 4 Final Research Paper
This is another example of how a student choose to answer the final paper question. This answer was based on the same assignment.
Before taking this class, I admit to being somewhat unclear about what the true concept of marketing was. I thought that marketing was totally encompassed by advertising and promotion. I believed that television commercials and radio advertisements were what marketing was
all about. I thought that the better your commercial was, the better marketer you were. After reading the first few chapters of the textbook, I began to realize that marketing was a lot more complex than I had first imagined. I began looking at different definitions of marketing in order to try and figure out its entire meaning. When trying to define marketing by using a single dictionary definition, I was hard pressed to locate just one.
The textbook, Principles of Marketing, by Kotler and Armstrong defines marketing as a social and managerial process whereby individuals and groups obtain what
they need and want through creating and exchanging products and value with others. The American Marketing Association defines marketing as an organizational function and set of processes for creating, communicating and delivering value to customers and for managing customer relationships in ways that benefit the organization and its shareholders. Philip Kotler, in some of his earlier books, defined marketing as touching is human activity directed at satisfying needs and wants through exchange processes. Brian Norris said that marketing is the process of repeatedly moving people closer to
making a decision to purchase, use, refer, upload, download, obey, reject, conform, become complacent to another persons, societys or organizations value. Simply, if it doesnt facilitate a sale, then its not marketing.
The Chartered Institute of Marketing defines marketing as the management process of anticipating, identifying and satisfying customer requirements profitably. Two others, Al Ries and Jack Trout simply defined marketing as war between competitors. From a macroeconomic perspective, marketing is the process of raising the standards of living, by identifying the existing
problems and unsatisfied needs of people and then satisfying that need with a product/service that delivers value to the customer (Wikipedia).
In comparing the above definitions, I saw many differences, but also a few universal ideas that permeated all of the theories. They all seemed to agree that marketing is generally, some kind of process that enables customers to get what they want, need and value through a series of exchanges. As I finished the first few chapters of our in class textbook, Principles of Marketing, I began to learn about managing profitable customer relationships. I learned
how the intrusion of the internet into todays society has affected marketing. I saw how different internal and external factors could effect an organizations marketing environment. I learned about how marketing research is conducted and interpreted and also about consumer and business buying behaviors. After being exposed to this scientific way of looking at marketing as it relates to the business world, I began to feel a sense of achievement and comfort with what marketing truly was.
As the actual class lectures began on September 9, 2006, I was ready to begin going into a more in depth
analysis about the five marketing management orientations or to discuss the different business strategies for growth or downsizing. Instead, I was greeted with talk of Romance of Three Kingdoms and Cinderella. As I sat in class on that Saturday morning, I was left wondering, What does any of this have to do with marketing? I was thinking, What happened to marketing information system and the strategic planning analysis? I actually found it hard to focus on the lecture at all because I thought that nothing that was being said was relevant to the subject of marketing. As I was struggling to
digest the implication of the information being presented to me, I realized that just when I thought I was beginning to get a grasp on the concept of marketing, again I was totally lost.
I gained some solace in the fact that it did not appear that I was the only one who was having difficulty relating the lecture to marketing. As I looked around the class room, I acknowledged confused glances and perplexed gazes. Hey, at least Im not the only one who doesnt get it, I thought. I think it was after a couple of hours into the following class that one brave individual mustered up the courage
to ask a question that I know we had all been thinking. What does this have to do with marketing? the person asked. Professor Morris handled the question as if he had been expecting it to be asked prior to the present moment. I believe that we were watching a movie on the topic of plate tectonics; a subject more readily associated with geology than marketing. If I can recall correctly, Professor Morris explained that there was a National Geographic study which had found strong evidence to support the claim that mankind originated in one particular place and that people had migrated together in
different directions to form what are now geographically divided areas.
Again this was met with a puzzled look, as if to say, and what does THAT have to do with marketing? Again if I am able to recall correctly, Professor Morris explained that this idea is refuting the concept of the nation-state which influential members of our society have formed to control certain aspects of our world. He said that if the nation-state concept could be broken, the world would no longer be divided into political zones, but quite possibly into trade zones depending on what natural resources an area had or what
type of goods they produced. Again, this was all very interesting but still the relevance to marketing as I had been reading in the textbook seemed a bit obscure to me. Next, Professor Morris said that if indeed this shift away from the nation-state did occur, there would be a major shift in all values across the world. Legal, political, and religious values would all be affected. People would be freer to move between the different zones. This would cause cultural ideas to mix, political power to shift, and religious lines to be blurred. If this happened, he asked, could we even imagine the
implications it would have on marketing.
Suddenly, it began to make sense. His last comment had brought it all together. Now I was able to see how the study of plate tectonics and genetics could have a huge impact on marketing. As I looked around the room, other people too expressed looks of revelation. Before stepping foot into this class, I was unaware of the broad scope of marketing, but after reading the textbook, I began to feel at ease with the traditional definition of marketing. Once I was introduced to the lectures of Professor Morris I began to feel lost again, but after his explanation of
plate tectonics and its relevance to the field of marketing, I felt as though I had a solid understanding of a different, more innovative way of interpreting marketing.
For the duration of the class, I listened to his words with a keen awareness of marketing. Whatever was being said, regardless of how unrelated it seemed, I knew there was a connection to marketing and feeling as so; I attempted to find the link. As I left the class that Saturday, I felt that if I could combine the marketing discussed in the textbook, with the storytelling marketing being taught in the class, I would have a
huge advantage in understanding and implementing marketing techniques in the real world.
Each Saturday morning session was not just a typical marketing class; where we would listen to lectures and take notes; where we would study and memorize definitions; where we would become so intent on learning precise information, that we lost focus of the practical applications of the very concepts we were working so hard to grasp. Professor Morris did not allow us to fall into that trap. Each class incorporated hundreds of real world marketing cues and provided a vast assortment of examples of how the
concepts read about in the textbook were projected into our society. We not only learned what companies do to market their products and service, but actually saw and experienced how they did this.
I think that the assignment of writing down 50 concepts that were discussed during each class and relating them to a marketing term was extremely helpful. It aided me in keying in on the marketing aspect of whatever it happened to be that we were discussing at the time. I was not being trained only to think about marketing when we were talking about marketing, but to think about the marketing implications
of something, no matter what we were talking about. Whether we were discussing marketing, plate tectonics, national holidays, or Cinderella, I knew that marketing tied in somehow.
This project conditioned me to try and find a marketing concept within everything. And much to my surprise, I was most often able to do so; no matter how remotely affiliated with marketing the topic seemed to be. I think that the benchmark of 50 terms was sufficient enough to help us measure our grasp of the storytelling marketing concept. It also enabled us to measure our progress from the beginning of the term to the end
of the term. There were well more than 50 relatable statements delivered each class, but I think that if more than 50 ideas would have been required to be recorded, we would have begun to lose focus of the meaning of the statements in terms of marketing.
We would have been more focused on the physical necessity to fulfill the quota for say, 65 or 75 statements. If less than 50 items would have been required to be recorded, we may not have needed to pay as much attention to the entire lecture. We could have simply jotted down a few key phrases once in a while and not been forced to quickly relate
each phrase to a marketing term before moving on to the next phrase. I also noticed that as classes went by, I became adept at noticing concepts that related to marketing more easily. During the first class, I was attempting to write down everything that was said in fear of not getting down 50 things. I was also afraid that I was not going to be able to link my phrases to a marketing term. I was so caught up in writing down everything that was said, that I was not able to analyze the statements in terms of their relation to marketing. I was not able to grasp the full depth of each statement.
I would
sometimes rush to write down all of the phrases and have to wait until I went home to figure out what part of marketing they belonged to. As time progressed though, I became better at quickly recognizing what particular ideas I could quickly attach to a marketing term. I was able to filter out all of the filler information and focus in on the meaning of each phrase. By the fourth class, as I heard a phrase, I was able to immediately link it to a section of marketing. The assignment was beneficial to me because it allowed me to gain experience practicing and recognizing some of the themes of
storytelling marketing.
Over the course of four classes, I had recorded 200 concepts that I could link to a marketing term. As stated in the previous paragraph, there was a gradual forward progression of my ability to efficiently and effectively recognize relevant marketing terms. I was able to assess the 200 total terms and define ten concepts that stood out in my mind as being significantly important to the development of my professional career. First, marketing is often by nature, factual but not truthful. This does not mean that marketers lie, it means that they are deceptive. Marketing
may leave out certain details and exaggerate certain others. It may twist words around and play on certain perceptions people have in order to create a false illusion.
Second, marketing must relate a product or service to a story that is synonymous with a particular social group. By doing this, marketing allows people to identify with and feel a connection to the product or service. In relating their product or service to a social group, marketers can ensure themselves that not only the current generation, but often future generations will adopt that same product or service. This also allows
marketers to reach out to an entire mass of people rather than just a select few. Most often people of similar socioeconomic backgrounds, similar jobs, or similar religious affiliations will all use similar products and services. By linking their product to this group they can guarantee increased sales throughout the entire demographic.
Third, if you discover a marketing technique that is successful, bragging about it will only cause others to try and mimic your technique. Modesty is the best policy in this situation. If you decided to try something in marketing and are achieving remarkable results
because of it, it is best to behave humbly because if you divulge the reason for your success, others will soon copy you and this will negate your advantage.
Fourth, people buy benefits, not products. Marketing must attempt to solve customer needs by providing specific benefits, not simply by selling products and services because there are several substitute goods that can perform the same duty as one another. Companies that are going to succeed in marketing their products will be the ones that effectively tie benefits to their products. Marketing has to make the consumer feel like the item that
their purchasing is going to help improve their life in some way.
Fifth, marketing should focus on media inspired trends. The mass media has a huge influence on current trends within our society. Whether something is in or out is usually determined by social groups but solidified by media outlets. Marketing has to attempt to stay in touch with these shifts in trends in order to be able to offer products that align with them. If not, companies can risk not evolving with the times and their products may become outdated.
Sixth, marketing must transfer interests from expiring markets to emerging
markets. Similar to the fifth concept, companies have to adapt their brand and products to relate to changing social demographics and in turn their changing target markets. As consumers age, what was once a target market may no longer constitute a market worth sustaining. Sometimes this is true for entire markets altogether, and other times, this is true for certain product lines within a particular market. There must be a shift, either to adapt marketing to the needs of an aging population or to adapt it to the needs of the emerging youth. Since, there are different stories that connect different
generations, companies must decide which group is more profitable and then construct their marketing techniques to incorporate these stories. It would be ideal, if a company could relate a product or service to all consumers, but it is very difficult to appeal to all demographics so a choice usually must be made of which market to pursue.
Seventh, marketing must create high perceived value. One of the ultimate goals of marketing is to create the illusion that it costs more to make a product than it actually does. If companies are able to make the consumer believe that something is of better quality,
and of better value than it actually is, they will also be able to charge higher prices for those products and people will be willing to pay those higher prices. It may be making minor additions or alterations to the appearance of something that could ultimately raise the perceived value of an item. Companies must master this ability if they want to maximize their selling price. Deception on the behalf of companies in this instance will amount to increased profits.
Eighth, companies must determine what their distinct sustainable competitive advantage can be and put extreme effort into maximizing
that advantage. Companies must establish something that differentiates them from their competition. Whether it is price, quality, or the brand name, there has to be something that separates a company in the public eye from other companies with similar products or services. The key is that once the company establishes this advantage, it must be able to sustain it. Their advantage must be able to stand up over time and allow the company to be a market leader in that area. If companies can achieve this advantage, they will be able to ensure their profitable longevity within their respective industry.
Ninth, companies can often pick up beneficial marketing practices from their competitors. With such fierce competition going on between companies today, it is common that businesses are often in close contact with one another. Companies can often learn a lot from the benchmarking of other companies within their industry. They may even be able to transfer some knowledge from unrelated industries. In the opposite respect, it is becoming increasingly important for companies to guard their secrets from competitors spies.
Lastly, the positioning of sales promotions in accordance with nationally observed
holidays can greatly increase consumer consumption. Regardless of when a holiday was traditionally supposed to be observed, the government usually alters this day to fall either on a Monday or a Friday. This is done to create long weekends, which compel shoppers to buy more. By having holiday sales that run in unison with these long weekends, companies can take advantage of increased consumer shopping ability. When combined with the lower prices and increased availability, this will equate to increased profits. Many companies would fail to escape the red if not for many holiday seasons. It is said
that companies usually achieve 25% of their annual revenue during the Christmas shopping season.
These ten concepts stood out in my mind as those that are extremely important in the successful management of marketing. If companies are able to implement these concepts into the marketing of their products and services, they will have a much higher propensity to do well in our free market environment. As I was evaluating all 200 concepts and narrowing them down to the top ten, I was struck by the ease at which they could not only be applied to business practices, but many of them could also be applied
to everyday personal life. Concepts such as; remaining humble, paying attention to trends, and gathering resources from others, were not only relevant to work and marketing, but because marketing has to do with people and society, I found that these concepts would also be beneficial to my personal life.
In addition to analyzing my own terms, I compared my concepts with those of other students in the class. As I was comparing our work, I realized that there were a few concepts that seemed to universally catch everyones attention. Factual but not truthful, if Im not mistaken was recorded by
almost everyone in the class, as were, the Cinderella story and the importance that religion plays in marketing. In addition to these few universal terms, I noticed that there were a few students who had recorded many other similar concepts to me. Students 1, 3, 4, 12, 14, 17, 20, and 22, all had many of my top ten marketing concepts in their terms as well. We all were compelled by one thing or another to write down; factual but not truthful, its necessary to relate a product or service to cultural stories, marketing must create high perceived value, marketing should attempt to take resources from
enemies, the idea that people buy benefits, not products or services, and the importance of national holidays in marketing promotion.
As I said, we all had these same concepts within our 200, but it was interesting to me that though we did all have these same thoughts, the marketing terms that we attached to these thoughts varied. For example, most of us saw factual but not truthful as being associated with the promotional aspect of marketing, but student 3 thought that it had to do with motivation and student 17 thought that it better reflected a positioning idea. Also, in regards to the concept of
creating a high perceived value, students 1, 3, 12, and 17 all thought that that concept should be associated with the price side of marketing, where as student 20 and I thought that it should have been associated with promotion. Student 4 thought that it dealt with a motivational issue and student 22 thought that it had more to do with positioning. These differences were apparent throughout my comparison of the concepts.
The importance of the roles that holidays play in the timing of sales was divided between the ideas of positioning and promotion. Out of the entire class, the fact that I was only
able to locate about eight students whose concepts were very similar to mine, demonstrates the magnitude of the role that individual perception and interpretation play in marketing. Most of the students who I compared my 200 concepts to had entirely different concepts recorded. Some students had written down things that I dont even remember being discussed in class.
Others related concepts to marketing terms which I did not know existed, and as shown with the group that I had the most similar concepts to, even when similar words were relevant to us, the way in which we related them to marketing was
often entirely different. I am not sure whether it was personal preferences, or cultural differences, or possibly some other factor that caused the same lectures to leave such different impressions on the different people. Whatever it was, it was apparent to me that none of us interpreted Professor Morris lectures the same way. We had all read the same textbook information, and we had all heard the same words come out of the same persons mouth for 8 hours a day over the course of 5 weeks, yet the way we internalized this information was entirely different.
I have learned a lot in my study
of marketing during this course. I have learned about the obstacles companies face in achieving global marketing success and about how to classify companies and products using the BCG matrix. I now know how to successfully maximize a supply chain, and I have learned countless other things that are important to marketing in todays society. But the most important thing that I think I have learned is that marketing is about people. People have different backgrounds, different cultures, different religions, different beliefs, and different motivations. I have absorbed all of this textbook marketing and
of course it will be extremely helpful in my pursuit of corporate marketing success, but I have also learned that statistics, numbers, and matrices mean nothing, if one cannot relate their product or service to the stories of their target market.
You can make the best product and promote it the best and create a high perceived value, but if people do not feel a connection to the brand, you are not going to have a loyal lifetime consumer. If a cheaper product comes along they will switch. If a product of better quality comes along they will switch. Maybe companies should invest the billions of
dollars they spend on advertising; on grassroots movements to define what stories and traditions unify people of their target markets. Maybe creating a product that people need and can relate to would yield greater results than trying to convince people to buy a general product. Maybe as we progress into the future, companies will be able to cater each individual product to the exact specifications of each individual consumer. But as long as there are no two people who are exactly the same, wide spread marketing plans are going to continue to achieve relatively mediocre success. By combining
traditional marketing schemes with storytelling marketing, companies will be able to develop a marketing plan that penetrates deep within their target market and creates lifelong customers. These companies will cultivate customer loyalty and will be able to withstand most changes in the economic environment.
Student 5 Final Research Paper
Another perception of the assignment. Linking real perceptions when comparing marketing terms.
In the analysis of the 50
marketing terms per student, over the course of our four weeks of class; I found many similarities in what I noted as important to what other classmates stated was important to them. In general most people either stated, heard, or interpreted the key issues from class discussions. However there were many occasions where students had vastly conflicting opinions on what was meant to be heard or understood. Throughout this analysis I will look to compare and contrast these differences, while also noting the possible reasons for misunderstanding in these conceptual ideas. Ultimately the reason for these
misinterpretations is that based on the fact that all people, who differ in their histories and experiences, will liken what they hear and understand to fit their own personal story, or other system of memory that serves them best.
Throughout the collection of terms and their individually interpreted meanings, one can find ten strong conceptual ideas / terms that come to summarize the main concepts necessary to understanding marketing. These main subjects include marketing, marketing segmentation, market strategy communication, geography, and branding; along with more modern concepts such
as government and political influence, slogans, the internet / technology, product development and product line.
The Top Ten Terms
Possibly the most widely discussed concept / term found throughout the research is marketing. The term marketing occupied the mind set of students the most. This term was often times used in regards to religious products, supplies, and cherished materials such as Bibles and other keepsakes. Marketing references were also likened to American history, among other histories of human
civilizations. While the idea of holiday marketing really sat deeply within the hearts and minds of most entrants. Many references were made to the marketing of holidays, in particularly Christmas and the lead up to the festive holiday. Other holiday references included those that have been promoted by companies to obtain economic gain, such as: card makers and chocolate producers who have really promoted and even taken over the concepts of Halloween, Valentines Day, Mothers Day, and Fathers Day to name a few. In terms of marketing many students referenced 6 +/- 3 and the Battle of Thermopylae or
the concept of protecting ones business interests if confronted by the overwhelming force of a competitor. The devious idea of deceptive marketing also touched many who referenced the shady act of confusing consumers with hidden costs or false truths like products or services that were factual but not true. Lastly, the concept of target marketing was mentioned throughout, with how goods, products, and/or services are marketed to desired groups of people or targets.
The next major theme in the research, which was a spin off of marketing, was market segmentation. Market segmentation or
otherwise known as the process of dividing a particular segment or subset into a distinct group of buyers with distinctive needs dominated the class terms assessment. Ideas often discussed were how to meet the needs of consumers, by providing the necessary goods to meet the where, when, and how model of supply and demand. Other points of emphasis were the idea of social status and soc-economic grouping, while new theories of children beginning to dominate purchasing over women were often discussed by students. Lastly, the idea of dividing the segments further into gender, age, and socio-economic
subsections were used when various students referenced baby-boomers, generation X and Y, and soccer moms to differentiate between specific groupings.
The last major theme involving the marketing genre was that of marketing strategy. Market strategy was often defined by students as applying friendly and polite means of communication to obtain a desired means. It was often referenced that this diplomatic approach would quickly and positively effect consumers and/or service providers to be more helpful and genuine. Beyond this friendly approach the idea of creating lifetime consumers was
presented by students referring to those companies who are looking to form relationships with consumers that are based upon trust, quality, and reasonable costs that will keep them coming back and again and again. In other references to market strategy, holiday sales promotions were listed often as a means by which companies look to get consumers into the store. Marketing strategy was also referenced as psychopathic by students who were looking to link the odd behaviors exhibited by companies and their senior leadership to sell their goods and services.
Although marketing was obviously used
early and often, and in many different forms; perhaps the one term that individually seemed to reign supreme was that of geography. References to geography were also far more diverse in individual perception and definition than that of marketing. Often it was noted that geography is marketing, and that geography and trade are the sole reason for such segmented beliefs and ideals. Some students identified geography as an obvious means for segmentation and reason for the concept of zonal pricing.
While other ideas concluded that geography provided historically proven trade routes that may still be
prosperous to this day. Furthermore, many students referenced how the ancient trade routes that carved out early commerce between Europe and Asian cultures were so successful that they hold true to this day. In further regards to geography, a few students referenced the Chinese and their sudden pull back from territorial expansion based on geographic changes per the video from class. Also that from the earliest times of Pangaea that the original locations of valuable resources such as diamonds, oil, and gold could be found, realized, and/or obtained based on their prehistoric geographic link. From
the findings, the concept of marketing and geography certainly dominated the thought process of individuals, and may have proved to be the most interesting link between today and the distant past.
The next major topic found within the class terms was that of branding. Branding took on many different forms in relation to student responses. Branding while viewed as protection by some was most often likened to the differentiation of commodities, such as: sugar, salt, and coffee. Branding for the most part was universally referenced as a company brand or recognition of a company in terms of name,
symbol, or logo. Branding of a product was often referred to by students as a products historic quality, or a symbol of social status. Such branded products included Morton Salt for product quality, while BMW cars were linked to a product worthy of high social status. It must also be noted that many respondents included the fact that branding created an idea of perceived value, which was not always the actual value.
The next major issue in regards to the class terms was that of government and political influence; along with perception of the governments role and the cultural political
environment. For purposes of clarification the idea of military marketing and the influence of the military will be included in this section. Overall, this topic seemed to be the one with the most varied and possibly misunderstood concepts throughout all of the listed terminology. Within the concept of government and political influences came views on the purchasing of goods and services by the government to support national business interests along with the concept that the military created wealth and spending. Other discussion topics included the theory of the military running the country and
making all of the key decisions; further, that the military gives medicines to soldiers that have not yet been FDA approved.
These ideas based on military influence continued as the view of the post-WWII world, and the Cold War enemy Soviet Union, gave birth to the theory of joint venture-military spending. This post WWII view lead some students to mention the idea of A City on the Hill, which indicated a social, political, and economic power center here in the United States. Further government / political discussions took other paths and focused more strongly on how government and laws influence
marketing as a whole. While others pointed to the positives of government know how in the areas of market intelligence. This counteracted the negative views some expressed regarding NAFTA, the North American Free Trade Agreement, and how it was an attack on the Nation-State. Lastly, most students made mention of government research grants to colleges and universities to further the development and research of issues of particular importance to the government.
The final two terms that were mentioned often were product development and product line. Many students referenced the view of
product development as the idea of taking one persons junk / trash and turning it into your own successful product. This view of product development was also mentioned as providing a product of necessity or status that the public demands. While others likened this concept to that of Steven Jobs at Apple computer who has done a great job in combining technology, innovation, and getting creativity into products that customers want; which is exactly the formula that has turned Apple into a thriving company again. Such conceptual ideas also mentioned included smaller cell phones, and vehicle GPS
navigation equipment.
The next most often used term throughout this assignment was that of slogans, and how different slogans have become synonymous with a product, product line, or brand. Various slogans mentioned were Army Strong, An Army of One, When it Rains it Pours, Plan your work - work your plan, Yeah, weve got that, and We Make Tomorrow. Slogans identify a product or organization. Every one of us is inundated with slogans on a daily basis, and the above examples are only a small cross section of what we see everyday.
Another one of the most interesting examples
of peoples perceptions of terminology and its uses was that of the internet / technology. Most students just referenced the obvious in-terms of the internet and technology and how it has changed how we do business. Such examples include: E-Trading on the stock market. E-Commerce and E-tailing which is the business of buying and selling goods on the internet with organizations such as Amazon, E-Bay, and Froogle no name a few. Also mentioned were the concepts of doing business over the internet such as E-Business, E-Marketing, B2B, C2C, B2C, etc Technology and the internet have changed how business
gets done. This technology has also created a more informed public. As one student mentioned, do not assume that the customer does not know. Other important student views included the concept that technology has changed the structure of global business.
The product line was often referred to as a company or product that has nearly a monopoly on the product or service. Most students referenced the idea of Proctor and Gambles laundry and dish soap product line that looks to compete against each other; however they are more than not cornering the market with their goods and services. This term
was often referred to as product saturation, and truly embodies the concept of a company dominating an industry or its particular sector.
Comparisons to My Own Work
From these ten key concepts of marketing, marketing segmentation, market strategy / communication, geography, branding, government and political influence, slogans, the internet / technology, product development and product line. One can note the most important theories necessary towards understanding the basics of Marketing. From the research and
the findings in regard to the above key terms, it should be noted that other than the lack of importance I placed on slogans. I did however completely agree with the remainder of these results and am proud to see that I had so many similarities in findings.
Misconceptions
Because people truly all see, hear, and intrinsically feel and experience life in their own particular way, there was undoubtedly going to be some misperceptions and false truths in regards to understanding of the key concepts within marketing,
and the 50 terms assignment. Some of the key misperceptions I found were:
Marketing: Christopher Columbus was a slave trader. Marketing segmentation: If you want to learn about marketing segmentation, try to find something about geographic and move the knowledge to marketing segmentation.
Geographic Segmentation: Five Pillars of Islam: Shahadah, Zakat (the five times a day praying), Sawm (fasting), Hajj (pilgrimage during a month), God (Islamic concept of God).
Government / Market Control: in USA thanksgiving day was believed to have been moved to November 26th by president
Roosevelt to help business sell more products and services
Public Policy/ Government: most holidays have been made by the government to either fall on a Friday or Monday to allow a three day weekend which inevitably increases products and services consumptions History of Marketing: Pre world war two, the military had had supported the bulk of the then marketing efforts
History of Marketing: The pre world war two structures of industries in the USA was created to fight the Soviet Union Creating more wealth for corporations outside the USA is a phenomenon post world war two
Product Development during the time of Pangaea, all the countries that were connected in South America, Africa, and North America are all top oil producers today (video)
Although not entirely incorrect these excerpts are examples of misconceptions in understanding the stated objective of answering these terms. For example, Christopher Columbus may be considered a slave trader; however that does not relate to marketing. While other examples include Islamic Prayer rituals likened to market segmentation and it being noted that all Thanksgivings are held on November 26 per order of the
government. These are just a few of the examples of individuals understanding the conceptual idea being put forth; however misplacing the thought, or interpreting it differently from what was originally intended by the professor.
The reason for this misunderstanding is probably based on the fact that people are all independent thinkers and individuals. We are all created differently, and bring within each of us different life experiences and knowledge from our own life stories. These individual histories differ and present complexities that only neuron-understanding can even begin to
provide. For the time being though, and until these intrinsic differences of the brain can be fully explained. It is easier to link this explanation to an understanding that people will listen, hear, and understand only what will best fit their personal story and life experiences.
Validity/Conclusion
I did find this assignment to be worthwhile. I believe it gave me the confidence and knowledge that I do grasp the basic concepts of marketing and can prove that based upon comparisons with the majority of my fellow
classmates in Marketing. My only true difficulty with the assignment was piecing together all of the necessary data to complete such a research project. I was able to take 95% of all emailed terms sent to me and translate them into a cleaned up version on Microsoft Word. This data collection amounted to 3582 terms over a span of 206 pages. My suggestion to improve the assignment would be to create small subsets to provide more thorough analysis of the key terms in Marketing. In conclusion, I will reiterate what I now completely believe and have previously mentioned above. That we as individuals
are all created differently, and bring within each of us a different set of life experiences and knowledge from our own life stories. This intern creates perceptions and even misperceptions that either cloud or clarify our interpretations of the world around us.
Student 6 Final Research Paper
At the beginning of this marketing class, my idea of what to expect was pretty certain and conventional in my preparations. Based on my previous experience in a graduate program, I was expecting the lectures
and seminars based on the contents of recommended marketing textbooks. I was expecting the professor using his or her knowledge and understanding of the subject to guide the class through the chapters and other materials that are responsive to the objectives of the course. I was expecting textbooks based assignments and tests. I was expecting the horizon of the course to be limited to the objectives of the course curriculum both in content, substance and application.
I believed that the recommended text for marketing Kotler and Armstrong (Principles of Marketing) will be my absolute
guide to understanding marketing terms and concepts, application of marketing techniques and most of all will be key to my successful completion of the course. Therefore as a student who had mostly relied on the professor teachings in relation to and based on recommended textbooks, it was quite challenging in the beginning of this marketing class to discern what I will be learning, from what source and how successful and beneficial the overall experience will be. I wondered aloud why I bought the recommended textbook in the first place now that it all seemed that I am never going to use it for this
class.
That was in the beginning. As T. Lobsang Rampa insightfully wrote in his eleventh book titled Feeding the Flames: in my first book I tried to light a candle or two, in my eleventh I am feeding the flames.
In the beginning, just as Rampa observed, I had wondered if I will ever take a stable step towards understanding what marketing is. I had difficulty in connecting what I heard from the professor to marketing. I wondered what is the relationships and relevance of military stories to marketing. What makes marketing so special that instructional design model application is
so relevant? Of what relevance to marketing is Professor Morris history?
Today this course and the methods employed in its teaching have broadened my learning experience. it has armed me with additional tool for understanding diverse subjects using different methods in traditional and non traditional learning environment. It is very engaging as much as challenging because it makes me go to diverse source for a complete understanding and the application of marketing concepts in the real world. I am using the Kotler and Armstrong marketing textbook to learn marketing terms, concepts, theories,
definitions and case studies and practices. I seek answers to what is not clear to me from my professor, other marketing textbooks, the internet and my fellow students. I have learned to seek beyond the bounds of textbooks for information and concepts relevant to marketing that are not fully discussed in textbooks. For example, the role of the military in the development of marketing practices, the importance of understanding the various religions of the world in market development and target marketing: and most of all the importance of storytelling in marketing.
The professor through his
teaching techniques has enabled me to explore marketing from a personal perspective and observation through the experiences of my daily interactions with products and services as a consumer as well as a marketer. I have learned to compare what is taught and learned in the classroom to what is in the marketing textbooks. I have compared that with what my fellow students learned and understood compared with what the professor taught in every marketing class. Most of all I have learned that storytelling and marketing is an effective way to learn, apply and practice marketing locally as well as
globally. That marketing is not limited in text and content to marketing textbooks.
Furthermore, this learning technique also made it possible to share a diverse personal perspective and observation with my course mates whom I may add came from over half a dozen countries. They all have a unique and distinct culture and history. Each bring a different story, a different culture, a different understanding. We all have stories. How each and every one of us relates that story to marketing is hard to discern. But we all relates to stories differently.
This is in essence a world beyond
the bounds and limits of the classroom and country. This research study therefore is only an extension of this newly acquired resources and tools that will continue to enhance my overall learning and understanding the application of marketing concepts and techniques throughout my life. It is a worthwhile assignment.
In this paper I have discussed the derivative benefits for me from this class as well as this paper and that it is a worthwhile exercise for me. In addition to that I will be making a comparative assessment of all the 200 things that I have learned in four marketing class that
are related and linked to marketing with the rest of my marketing classmates. I have listed twenty interesting story items out of my 200 terms and I will discuss the top 5 in comparison to twenty fellow students material. Each student will be reference by alphabets or numbers. I will be making an evaluation as to accuracy, substance and linkage to marketing of what I learned and understood compared to these students. I will also be making an evaluation and comparison of what interested them compared to mine. My efforts are predicated on the fact that people see hear and response to things
differently, therefore I will be looking to understand what others learned that escaped me, and what I have learned that escaped others in the classroom on the one hand and how we all linked and related that to marketing on the other hand.
I used a diverse source of information: from what I learned in this marketing class (Dr. Morris), Marketing Textbooks, media shows and programs, films, the Internet to my fellow classmates willing to share in the experience.
Marketing and story telling relevance to the way I understood marketing is articulated and grounded in stories, storytelling
and how they are connected to marketing. Therefore the story as I remember them, the subjects and how I link or connect them to marketing.
In the first marketing class, I heard about marketing terms, concepts and theories such as system approach, social status, subsidy, research, pricing, deceptive marketing tools, distribution, segmentation, presentation, communication, public relations, slogans, diplomacy, products etcetera. I found their definitions and case study relevance to marketing in marketing textbooks and the Internet. Understanding those terms made it easier to follow the stories
in the lectures and to connect these stories to marketing. The stories that featured the most and top items to me from the 200 things that I learned are as follows: the Cinderella story; use a story with a universal appeal story of Elvis in China: the role of culture in marketing and communication romance of the three kingdoms 600 AD: marketing strategy: to get your resources from your enemy world history of the military ancient to pre world wars, far East Asia to the Middle East wars. Marketing strategy. Military and marketing is the same. history of instructional design and the role of the
military in marketing.
With the understanding that military strategy and marketing strategy are the same Ramadan story: understanding the role of various religions is an integral part of a good marketing strategy. market power; Thermopylae (the story of Leon ides and Xerxes) deceptive marketing tools: factual but not truthful Geography: there is a geographical dimension to every human activity, including marketing the role and importance of addictive foods: salt, sugar, cocoa, coffee fat etcetera: marketing mix the story of science and cosmology, target marketing/segmentation neuron
marketing, advertisement and promotion the history of television marketing, the importance and role of television in marketing; advertisement /promotion/targeting historically migration always impact and changes the dormant group value system: understand migration pattern in marketing analysis and strategic marketing the story behind the 14th Amendment, the Chinese Exclusionary Act, The Byrd Bayh/Dole Act, National Highway Act; the role of government and public policy; market control/law/ regulation the history of the world climatic and environmental changes: the climate
and the environment impact marketing.
The stories on corporate psychos: marketing is psychopathic. Corporate social responsibility/public relations the triad idea concept, the ying-yang concept: always address issues on the basis of more than one idea, and use the idea that works best or that is the most effective the history of holidays and their role/ importance to marketing: holidays have been turned into a time of massive consumption of products and services the history of the internet and the role it plays in marketing: the internet has changed the structure of industries The Star
Wars project created movie and property story: branding, branding strategy, brand equity. Other examples-brand extension, Disney, Hersheys, Sesame Street, NBA.
Kellers ARCS model for motivation: integral part of instructional design- model for motivation in marketing (attention, relevance, confidence and satisfaction) Case study.
The Cinderella story is a great American story with a universal appeal. However, studies have shown that there are many variations of
the story in half a dozen countries in South America and the Far East (Example Mexico, Thailand and India. However the theme and the moral of the stories are the same. It is pertinent to understand that the storys relevance to marketing is that its universal appeal can be used in marketing products and services through the theme of the story to a broader market
The story has the capacity to be used in target marketing and market segmentation. I categorized this under Research in marketing. Student A related Cinderella to marketing, as a story. Student A went further by stating thus in
some cases stories such as Cinderella are different from each country even though the titles are the same.
Student B however, noted the Cinderella story under Customer Relations Management and Consumer Satisfaction. That every country has a Cinderella story and everybody knows it. It has same kind of theme. The story is universal. Cinderella story interested all the ten students whose class material I had access to. I linked this story to marketing in a similar perspective to Student B. in terms of substance and accuracy. Student A overall assessment of the Cinderella story and Students 1,
2, 3, 4 and 5 are different from my assessment and application of the story to marketing. For example Student 4 listed the story under promotion and targeting and linked that to marketing thus Cinderella most known theme around the world link to customer. It is clearly among the top 20 important items learned in marketing in 16 students out of twenty assessments.
The story of Elvis Presley and his music in China brings a broader understanding of how culture and communication play a significant role in marketing. For example Elvis P is known by a different name in China. I believe that in
order to do a successful marketing of Elvis P products, it is important to understand how a particular culture relate to these products on the one hand and the local elements that is commonly known and apply to the products on the other hand.
For example how can a marketer sell Elvis P. products in China when Elvis P is known by the name Mao Wang in China?
All the students did not mention the Elvis story directly. However all the students did mention the importance of understanding different cultures in marketing and the role of communication in marketing products and services?
Student 3 linked the story to intercultural communication /consumer behavior by stating that Chinese culture is different from another countrys culture. Hence marketers should design products tailoring to their needs, Student A however stressed the importance of music as an attention getter, and how that is linked to marketing. Except for Student 2, 3 and 5, Romance of the three Kingdoms, 600 AD is mentioned as an important story that can be linked to marketing. It is a story of strategy and it is a story that is well known in China. Student B. actually sited an example of how this story can be
linked to marketing by stating that communication is an important aspect of marketing because a student in the class did not know that the professor was talking about this same story because it goes by a different name in China. However I related this story to Marketing Strategy of getting one resources from ones enemy and so did seven other students.
This class discussed at length the many different wars conducted by the military since 500 BC. I have learned about one of the greatest strategist stories from the Romance of the three kingdoms 600 AD, (where I learned getting my resources
from the enemy), the Punic war between the Carthage and Romans, the Thermopylae wars between Leon ides and Xerxes (also known as the Marathon in 490 BC when the Greeks used the phalanx to defeat the more numerous Persian invaders, to the First and the Second world wars (how the war was fought, executed, alliances formed, and the defeats of the German alliances by the Russian alliance), the Vietnam of the 60s and Korean Wars of the 50s to Desert Storm of the 90s and the Iraqi Invasion of the 21st century.
The stories behind these wars showed the various military strategy and concepts of planning,
strategy, execution, analysis, maneuvering, overpowering and defeating the opposing side. The adoptability of the military to the ever changing environment: from the use of overwhelming forces to asymmetric warfare. These techniques and concepts are simply relative and applicable to marketing. It is not a farfetched statement that marketing and military is the same. I found a similar assessment of the role of the military, very close to mine in Student 12 assessment and link to marketing. Student 6 linked the role of the military government market (industry supported by military capacity: Government
market (military funneling money into industries to keep them in business for consumer needs and wants in turn run the show. All the twenty students did linked or connect marketing term to the military, directly or indirectly.
Instructional design (ID) was used by the military to simplify the understanding and application of military techniques and concept in times of war. These lessons in clear and effective model instructions had enable the military to apply and market itself better than any industry. I had difficulty linking instructional design to marketing in the beginning. That is why
I did not link it to any marketing terms in my 200 items. It became instructional that I seek to learn it, understand and relate its application to what I have learnt in marketing. I now understand that it goes beyond linking it to marketing terms. It is actually a model that could be applied to teaching not just marketing but any course. Instructional design plays an important role in the design of instructional materials.
Distance learning courses for example are likely to fail if they are delivered as if they were traditional courses (Smith, 1996). I remember Professor Morris stated
something to that effect about distance learning in the first marketing class. I jotted it down but did not make it in my first 50 items because I could not link it to marketing. Smith went further to discuss ID as follows: ID begins with the learner and the learners experience, ID focus on the most effective ways to present contents: ID gives structure to the student process of working through course materials.
Student B listed ID as first item from the list of the first fifty as a marketing term. It is understated further as marketing is designing instruction how to build. It did not
make any sense to me. But I am sure for student B that understatement came as a result of the onerous task of linking ID to marketing and marketing to ID. Student 4 used system approach model marketing term to link to ID (which is stated as instructional decision). So is Student 10. Student 8 also identified ID and connected it to system approach to business and marketing thus; ID is useful process in marketing.
All the twenty students whose material I compared to mine clearly stated the importance of religion: (Except for Student 2, 7 material for the first class is missing) Student B
linked religion to understanding consumer behavior in marketing. None mentioned the Ramadan story and linked that to religion and it relevance or connection to marketing. Student 3 linked beliefs to marketing, and not religion as affecting consumer behaviors. Student 6 number 9 items marketing term is Cultural Environment: Christianity; turning water into wine, understanding the target story. I have completely missed that, misunderstood it or it was never stated in the first class. Either way this student went further, and in item 20 indicated under Market Segmentation: religion playing a strong
role in marketing-morals or more so around holidays. Student 8 thus: the basic beliefs/values have a strong influence on peoples lifestyles. Student 4 item 21 simply stated Marketing Strategy: how government and Religion play a role
Without a detailed evaluation of how each student came to his or her respective conclusions as to what was said and discussed in the course of any marketing class it became absolutely difficult to discern what each and every student understood as to any particular story or marketing term discussed and how that is actually linked to marketing. What aspect of
what is discussed in the class that is important to each and every student depends on each student taste, life experiences. The model of presentation in the class allowed each student to actually write down only subject that they understood and are interested in. I observed when some students tried to write down subjects or stories that they are not familiar with, it ended up being incorrectly written or stated differently.
Byrd (Bayh) Dole Act ended up as Buy (Bayh) Dole Act, Story of the Three Kingdoms 600AD as three kingdom of God,
ID as instructional decision in Student 4 material.
I learned from the clarity of details from Student 10 such as item 45, under interpersonal communication that when we share work with others, it is the common experiences we are drawing from to see what others think are important to them item 49, we all hear and say things from our own perspective to item 12 from the fourth marketing class on competitors analysis thus Reagan is given credit for winning the cold war because he said that we needed a 500 ship navy: then the Russian tried to build up a 500 ship navy and its society
couldnt sustain this and not enough wealth was created in other aspects of society, so the Soviet Union imploded. In total contrast to Student 11 whose item 1 Marketing-it is a marketing book, but it doesnt teach marketing and item 11 stating product-marketing book is a marketing book. or decider- Hitler was suppose to make the decision. Taken in the context written, they made neither sense to me nor did I see any connection to a marketing term. I believe this could be as a result of an absence of detailed explanation of what is stated and what it meant to that student.
Student 12
crisp and short sentence style is almost similar to student 11. The difference was it is easier to discern from Student 12 style than from student 11 example of Student 12 items: item 2 Social Status, people do not want to appear poor, item 3 stores advertised products to lure you into their door.
Student 15 is the only one who described and linked motivation to marketing as marketing is often factual but not truthful and stated Romance of the three Kings, instead of (Romance of the three Kingdoms 600 AD) and linked it to marketing with Place under should be read by every
marketing strategist.
Student 16 item 34 actually stated history under marketing audit thus dont look at history for marketing. I understood externality to mean transaction between two that affects a non participating third party. I linked that to let somebody else deal with that theory. Student 16 item 40 linked externality to effect of transaction of two parties with third party, let someone deal with it.
The premise on which each student based his or her choice of a marketing term is solely based on their understanding of the story being told and or the subject
taught and discussed. This report gave me an insight of the diversity in thoughts and experiences of each student and how that is related and linked to marketing.
It provided me with additional stories and subjects that I have missed, did not understand, misunderstood or simply ignored during the course of learning marketing. I learned new things and how to look at things in varied ways. It gave me assurances as to what I have learned compared to other students and reassurances as to those to which I had doubts as to meaning and relation to marketing. Most of all it reinforces the fact that
we all learn, hear and understand life lessons and experiences differently. Story telling and marketing as a learning tool actually goes beyond the realm of marketing. It applies to all aspect of human endeavors.
Marketing Assignment Reflection
The marketing assignment which allows students to perform self-learning tasks after every session is a different way of learning. I, myself, explored to many interesting and knowledgeable topics that the professor brought about in the class. Lecturing with very board
introduction in every session gave the students idea the origin of business world. However, it may sometimes too board to relate to marketing knowledge. Besides, classmates tends to thoughtfully share their working or daily experience to the class. The discussion between students or interacting with the professor about any topic is very helpful way to learn from others experience. The lecture is more likely to be an open-minded environment which is perfect method for learning new things.
Regarding the progression in terming the marketing, the learning process has developed better sessions
after sessions. At the first week, the assignment consumes my whole day to commit to those first 50 terms. Honestly, the frustration and anxiety can overwhelmed ability to connect some topic into marketing terms. Second session, it took about 3 hours plus since I profoundly studied terminologies in the book along. Third session, I determined to spend less than 3 hours and achieved the terming since I had studied the textbook ahead of time. Finally, I believe that it was easier and faster to term them within an hour at the last assignment since I have learned entire the terminology in the textbook
through skimming reading. Linking topics with marketing terms has apparently improved accordingly. By the way, 50 terms quite exceed the number of topics lectured in each class. Therefore, my way out was to put down the additional knowledge learned from the textbook to fulfill the required amount. Nevertheless, I never knew that the terms that I picked out were correct or not because there is no feedback nor comment reflecting my thought.
Student 7 Final Research Paper
Classmates terms, however,
will be compared to my 50 terms in this paper in order to exhibit the difference and similar in students reception. Even though they happened to learn the same task from the same professor, marketing terminology might be interpreted variously.
Session 1
Marketing is factual but not truthful
My view : Slogan/ Deceptive marketing Classmates: Deceptive marketing, Slogan, Public relation, Promotion, Marketing strategy, Motivation, Marketing concept This concept was the most recognizable for all
students. Though, 70% of all students simply interpreted it as slogan. There are some perspective which they view profoundly in the strategy companies generate marketing activities untruthfully. Therefore, the varieties of marketing terms were able to be identified as the scope of marketing strategies; Public relation and promotion.
Religious plays important role in marketing
My view: Marketing ethic Classmates: Communication, Marketing segmentation, Marketing research, Religious & Marketing, Cultural
barrier This above topic was viewed very variously through marketing terms. Ones may see religious as a channel to communicate about business. As for me, I directly interpreted as the end meaning itself since implementing marketing strategy should be done ethically.
Knowledge of history can help you make better decisions
My view: Marketing research Classmates: Marketing research, Human behavior, Law, positioning Mostly, students perceived that being acknowledged about some history was related to
conducting marketing research, which contributed to further successful marketing strategy.
Bayh/Dole Act 1980
My term: Influential marketing Classmates: Legislation /Law, Government control The terms indicated by most students tended to generally mention about the influence of the government on business.
Hi and Lo Context
My view: Consumer behavior/ International marketing Classmates : Consumer behavior,
International business, Place My high and low context is linked to consumer behavior and international marketing, most of students view it the same way as I do except one student who relate it to place marketing. However, the content which each person perceived is slightly different. In terms of customer behavior term, high context is about building relationships which works better in business, whereas low context is not quite.
Being diplomatic both in writing and speaking
My view: Customer relationship
management ( CRM), Marketing communication Classmates: Consumer behavior, consumer satisfaction, CRM The concept of treating people diplomatically was agreeable among most of the students in relation to customer, though they viewed in slightly different perspectives. It could be variously described either the right method to communicate or to manage good relation. Overall, the concept was basically focused on satisfying customers.
Contact and ask people when you want to know answers of anything
My view:
Marketing research Classmates: Marketing strategy, Marketing network, Learning method, Marketing resources There were various terms which could link to the method of searching for answer by asking question to people as listed.
E-bay / online and biding shopping
My view: Distribution Classmates: Online marketing, C2C, Deceptive marketing If we looked profoundly in the tactic of online sellers, terms could be deceptive marketing because of the deceptive extra shipping in each product. In general
terms, online or biding shopping was simply termed in its own form which included online marketing, C2C or distribution. It could not be identified solely on one term.
Idea of flyers, coupons
My view: Promotion Classmates: Promotional marketing This idea of marketing activities was obviously perceived the same among students.
Do not assume that people dont know what you talk about
My view: Social marketing
Classmates: Intercultural communication, Cultural difference, Messaging, Method, Personal communication In general, the concept was focused on cultural communication. However, the slightly different terms did not hurt the content at all.
Session 2
History changes mindset of people about idea of products in different timelines.
My view: Marketing history Classmates: Marketing history, Adaptation process Most students are likely to capture the concept of history influencing on marketing
process. Nonetheless, the concept can distribute into two different terms.
Healthy forest law
My view: Social marketing Classmates: Public relation, Law & Regulation, Marketing strategy Mentioning about Healthy forest law commonly created four different terms. One distinctively pointed out the misunderstanding of the law title. Others generally spoke about the actual purpose and the form of healthy forest law which was stated to be the oversight toward society.
Marketing today becomes the master of misinterpreting meaning
My view: Perception Classmates: Marketing terminology, cultural different, promotion, Intercultural marketing As marketing was stated that it was a master of using different terms and meanings, the concept, therefore, was generally termed in the scope of cause and effect of individual perception in the marketing terms. However, some actually cognize the idea of marketing promotion which deceives consumers through misinterpretation.
Propaganda of Pepsi/Cola in Moscow has a huge impact in the products
My view: Public Relation Classmates: Public image, Loyalty status Even if terms linked were not the same, they were based on the identical concept of company image building. That was marketing activities of those companies normally had an effect on product position. While helping on some fundraising campaign and appropriate slogan by Coca Cola soda of made the product as a choice in Morocco, Pepsi was not accepted in Morocco because of its slogan used against Israel.
Geographic of wine in marketing perspectiveWhere was it grown in the world? to deal with the certain products.
My view: Product segmentation Classmates: Market segmentation, Demographic segmentation, Product knowledge While I received the message about wine in the perspective of studying the origin of product which further effected on marketing the products, the others referred to segmenting target of product. The cause of different term is the extended perception to the mean to an end of linking geographic
to marketing products in general.
Marketing segmentation vs Geographic
My view: Market segmentation Classmates: Segmentation, Market segmentation, Distribution of product and targeting, Demographic marketing Most of the terms given on looking through geographic area were identified as market segmentation, but some point of view focusing on Research and impact on marketing which hugely influenced by geography.
Manipulate Consumers to buy the product.
My view: Customer value market Classmates: Sales promotion, Buying Behavior The similarity of the term content is the means to an end which is encouraging and persuading the purchase of certain product. Consumers can be manipulated into buying product by creating wants into desired pattern. Those terms given by different receivers were related. Because of valuing customers, the firm needs to study buying behavior and create persuasive sales promotion.
The idea of taking a commodity and turning it into
different products
My view: Branding Classmates: Branding, Market segmentation, Promotion By differentiating commodity products so people would pay more for it instead of just a normal product, in some reason, almost every student penetrated exactly the same terminology. This topic seems to create the most agreeable terms among students.
Music is a story. Try to get into people by asking people about music.
My view: Channel level Classmates: Target
messaging, Cultural environment, Segmentation Even though, there was not so many receiver specifically pinpointed about music story, it was generally spoken as a method to search for things in common with cultures to link product. It is very important to show interest about the other culture. More specifically speaking a particular option to get access to people, which was lectured, was about music that invokes positive reactions in peoples memories of youth.
Session 3
Communion to confirm your Christian religion
My view: Religious market Classmates: Religious market The concept is obvious enough to an agreeable terming.
Using holiday to sell products and services
My view: Holiday marketing Classmates: Cultural environment ,Marketing strategy, Marketing environment It is reasonable to terms this topic as marketing strategy as well as cultural environment.
All holiday can link to consumption.
My view: Hol |